WHEIL'S Online Grocery Store Terms And Conditions

This terms and conditions agreement will be referred to as the "Agreement" when referenced in this terms and conditions agreement. Wheil's, LLC, a company providing business services to other businesses and consumers will be referred to as the "Provider" of business services when referenced in this terms and conditions agreement and the businesses and consumers accepting business services from the company Wheil's, LLC will be referred to as the "Recipient" of business services when referenced in this terms and conditions agreement. The provider sells business services to verified businesses and the term consumer is referenced in this agreement for the purpose of stating that there is an end user of business services and products recommended to a business by the provider determined by the business transactions between the provider and the business purchasing the provider's products or services, unless a consumer requests our assistance in using or purchasing our products or services. This agreement only permits consumers to have the ability to purchase packaged retail grocery products through our partner stores by kiosk in-store set-up or fresh produce and certain non-perishable food products by grocery list fulfillment delivery order. This agreement permits businesses to only have the ability to purchase grocery or food service business consultations, wholesale grocery products deliverable by standard or economy shipping only in California and to advertise their merchandise on our shopping platforms subject to agreement with the provider or to provide advertising services to the provider subject to agreement with the provider. Our food business consultations for businesses are available in the US nationally and Canada only. The provider will supply the recipient of business services with a copy of this terms and conditions agreement for reference purposes only as the provider deems necessary and in no case will this agreement be fit for a particular other purpose or legal retaliation. Please read this agreement carefully because the recipient's acceptance of business services provided by the provider is deemed to be an acceptance of the provider's terms and conditions agreement.

Terms of Delivery of Services:

This agreement will be the basis of the business services relations between the provider and the recipient of business services. The provider will provide the business services as is to the best of the provider's ability. The recipient will receive the business services in a timeframe to the best of the provider's ability. Our products are delivered with shipping and sales tax included in our stated price when purchased outside of our e-commerce platforms by shopping list fulfillment by businesses and consumers only in California. Grocery list fulfillment orders purchased from us may have multiple items deliverable for each category of food items purchased in one transaction. The recipient is advised that we may change the delivery method of products purchased from the provider at anytime, which may result in a different or undesired delivery timeframe and shipments cannot be canceled once the products purchased from the provider are shipped. The provider sells only packaged grocery products to businesses and consumers in the state of California only. The provider sells products deliverable by standard or economy shipping. When there is difficulty in our delivery systems then economy shipping will be the product delivery alternate delivery method. All of our product delivery methods are contactless. Our e-commerce platforms where customers can purchase Click To Buy products, such as our Shopify store, are open to California businesses and consumers and may incur a shipping charge to the customer. Our grocery shopping list fulfillment services outside of our e-commerce platforms do not incur a shipping charge or sales tax to the recipient for the products the recipient purchases from the provider to be delivered to the recipient. We do not sell same-day delivery products on our e-commerce platforms. We sell products outside of our e-commerce platforms to recipients by fulfilling their grocery list orders. We sell products to businesses and consumers in limited quantities on our e-commerce platforms. Our delivery options selections occur every weekday except on major holidays and peak ordering is allowed between 9:00 AM to 11:30 AM PST each weekday with shipment delivery orders made after this time deemed ordered the following weekday. Shipping orders can be made on our e-commerce platforms 24 hours and seven days a week and can be made in advance. Our shopping platform customers agree that in the event we cannot deliver the products to the recipient by a certain delivery method we will attempt a different delivery method for which the recipient will be notified and if we cannot deliver the recipient's products the recipient will be eligible for a full refund of the undeliverable products bought on our e-commerce platforms. Customers can request additional quantities of products than displayed on our e-commerce platform product descriptions for the purchase price if available due to our real time supplier products quantity price adjustments although additional quantities are not guaranteed which we do for better value for our customers, for which we encourage our customers to verify the product quantities available by contacting us before their order has been shipped, but quantities displayed on our product descriptions will never be less quantity than displayed on our product descriptions for the purchase price. The customer can contact us additionally to request specifics about their order, such as stating the exact quantity or quantity limits needed for their order. We sell products only in the state of California. We sell products to businesses and consumers on different shopping platforms. We sell products only from our own verified suppliers. The recipient of products purchased from the provider should request products specifics, such as product size, color, type and quantity of products at the time of purchase or during the provider's forms of product request intake sessions. The recipient agrees that we may not be able to deliver products requested by the recipient to their specific location or at the specific time requested by the recipient and that we will notify the recipient of this promptly if this is the case. We provide business services and sale of products only to verified businesses and verified consumers. Product deliveries are subject to our and our affiliate companies' terms and conditions and privacy policies and the terms and conditions and privacy policies of our suppliers where the terms and conditions and privacy policies of our suppliers may supersede our own in some cases. 

Our Refund Policy:

The provider will provide the business services as the provider deems necessary on an as is basis with all services based on pricing selected by the provider. The recipient agrees that we may not provide all of the products or services the recipient may need. Some products recommended by the provider may not be sold by the provider. The provider has the exclusive ability to determine the refund policy for each purchase transaction made by a recipient. We may display images and featured quantities of our products that are slightly different from the current product availability of our supplier's product assortments and we issue prompt refunds for quantities of products we currently do not have in stock to fulfill customer orders. We do not sell liquidation and closeout products, including consumables, electronics and hazardous items. Recipients of products purchased through our different shopping platforms can keep, donate or recycle the products purchased from us after the products are delivered to the recipient. Products purchased from the provider on our e-commerce platforms are eligible for a refund of the product price, where shipping charges will not be refunded, if the recipient provides sufficient proof of reason for refund to the provider. The recipient may be able to return products purchased by shipped delivery to our partner suppliers if provided with a gift receipt by the provider to return the products at that partner store. Recurring charges charged by the provider may increase in price. In the case that the recipient does not approve the business services provided by the provider, the recipient has 30 days to inform the provider of the need for correction or of the omission to the provided business service(s). The provider has the exclusive right to exercise the return policy provisions set forth in this agreement which includes to initiate refunds as the provider deems necessary, which may result in the recipient not being eligible for a refund with the agreement in place and the recipient agrees not to object to the charges in question after 30 days since first informing the provider of the need for a refund or exchange. The provider has the right to refuse service to anyone. In the event that the provider can no longer maintain the recipient's requests or business platform(s), after informing the recipient in verbal and/or written form of the day, time and extent the lack of business maintenance services will start, the agreement provided to the recipient requires that the recipient agree to take full control of their online or offline business platform  duties being transfered by the provider to the recipient with the as is verbal and/or written instructions provided to the recipient by the provider regarding the provider's transfer of business services duties that existed until the time the provider can no longer maintain the recipient's requests or business platform(s), unless the recipient requests for the provider to permanently cancel the service provided by the provider for them. Our membership refund policy adds to the agreement that if the recipient would like to cancel their membership to request such cancellation within 30 days of their latest membership payment 24 hours before the end of their billing period. After 30 days from the day of the recipient's latest payment for any service provided by the provider there will be no refunds or exchanges made to the recipient. Business services provided by the provider to the recipient cease if the recipient does not submit payment to the provider for recurring charges related to business services already purchased from the provider within 30 days of the day of their latest purchase payment to the provider and therefore charges for upcoming recurring payments the recipient is expected to pay to the provider and any content created for the recipient by the provider of business services are canceled after the 30 days since the recipient's latest payment for it as well. If the recipient or provider cancels the recipient's service that is provided by the provider the recipient agrees that any content or  materials generated after or still in the possession of the provider is not the recipient's property and that if there is a discrepancy of content rights that the recipient should provide proof of copyrights and/or patent or trademark for that content.

Limitation of Liability:

The provider provides the agreement as the sole guidance and basis of the business services relations between the provider and recipient and in no case will the business services or agreement provided by the provider be fit for a particular other purpose. The recipient agrees that the business services provided to businesses by the provider are presented as is to the best of the provider's ability and except for purposes of advancement of the verified business operations of the recipient's or provider's businesses in no case will the business services provided to businesses by the provider be deemed to be fit for a particular other purpose or merchantability. The recipient agrees that the recipient will indemnify and hold the provider and the provider's employees and affiliates harmless as to liability arising from communication between the provider and recipient or work rendered by the provider or the provider's employees or affiliates to the recipient. By using our services the recipient agrees that online platform accounts we manage for the recipient are ultimately the account responsibility of the recipient and any discrepancies between the recipient and online platforms we manage is strictly between the recipient and the online platforms we are hired to manage for the recipient. Information regarding disruptions of our business services regarding online platforms we manage may be relayed by us between the recipient and online platform affected. The recipient agrees that we may record, monitor and review forms of communications between the provider and recipient and text, audio and video content submitted by the recipient as described in our privacy policy. The recipient agrees that  the provider does not provide professional medical, legal and financial advice or services. The recipient agrees to take full responsibility of the product use result and product quality created or transfered with or without the provider's knowledge regarding the product use resulting  through business interaction between the provider and the recipient or work rendered by the provider to the recipient. The recipient is advised by the provider to first communicate all forms of unsatisfactory occurrences provided by the provider to the provider's forms of contact  information. If the recipient is not satisfied with the provider's lawful attempt to resolve the matter in question through verbal or written communication and brings a legal case to the provider's attention the agreement will be in force to the fullest extent permitted by law and the recipient agrees to resolve the case by binding arbitration by the laws of the state of California and not by jury trial or class action lawsuit. Some states do not permit such restrictions, so this may not apply to you by the state in which the business is conducted.

Copyright Infringement Limitations:

The provider provides the agreement with the request to the recipient to comply with US copyright laws. The recipient agrees not to use the agreement or details of business services provided by the provider to the recipient to alter or infringe upon US copyrighted materials and not to create derivative works from US copyrighted materials. The recipient has a responsibility to check the authenticity of the business materials provided by the provider and to take the necessary measures to legalize their own business materials associated with materials provided by the provider. The recipient agrees  that the provider may present or offer content that may not be available for the recipient to claim copyright, patent or trademark for and if discrepancy of content rights arises that the recipient should present valid proof of copyright, patent or trademark for the content generated.

Conclusion:

This agreement is provided for reference purposes only and may be amended, so we encourage you to review it periodically. If you would like to contact the company Wheil's, LLC our contact information is:

Address: Wheil's

18017 Chatsworth St. #322 Granada Hills, CA 91344. 

Telephone: 1-818-292-4062. 

Email: marketplace@wheils.com

Website: https://Wheils.com